Privacy Policy

We are committed to protecting and respecting your privacy.

What Personal Information May be Collected

When you create an account with us, we collect the following information:

Your username and password
Contact details (e.g., email address)
Device and browser information
Optional demographic information (e.g., location)

We only use this data to provide our services and improve your experience. We will not share any of your personal information with third parties without your explicit consent.

Account Registration Information

When you register an account, we collect the following information:

Your username and password
Contact details (e.g., email address)
Device and browser information
Optional demographic information (e.g., location)

We use this data to provide our services and improve your experience. We will not share any of your personal information with third parties without your explicit consent.

Device and Browser Information

We may collect the following device and browser information:

Type of device you are using
Operating system version
Browser type and version
Screen resolution and colour depth
Language preferences

This data helps us to improve our services, provide a better user experience, and troubleshoot any technical issues. We will not share this information with third parties without your explicit consent.

Usage Analytics and Behavioural Data

We collect usage analytics and behavioural data to understand how you interact with our platform, including:

Page views and navigation
Time spent on each page
Mouse movements and scrolling patterns
Button clicks and interactions
Device performance metrics (e.g., CPU load, memory usage)

Cookies and Tracking Technologies

We use cookies and tracking technologies to remember your preferences and track your interactions on our platform, including:

Session ID
Login status
Language preferences
Device type and browser version
Cookie flags (e.g., opt-out of advertising)

These tools help us improve our services, provide a better user experience, and troubleshoot any technical issues. You can delete or block these cookies in your browser settings.

Communication Preferences

We allow you to control how we communicate with you through email, including:

Frequency of messages
Content type (e.g., promotional, transactional)
Format (e.g., plain text, HTML)

You can adjust your communication preferences at any time in our platform settings.

Marketing Opt-ins and Notifications

We allow you to choose how we communicate marketing content to you through email or other channels. You have the option to:

Unsubscribe from promotional emails
Disable push notifications
Opt-out of targeted advertising

You can adjust your preferences at any time in our platform settings.

Data Storage and Retention

We store data on secure servers for a limited period, including:

Account registration information: stored until account closure or deletion
Device and browser information: deleted after 30 days
Usage analytics and behavioural data: anonymised and aggregated; retained indefinitely

Security and Account Protection

Your personal data is protected by various technical measures, including but not limited to password hashing, SSL/TLS encryption, and regular security audits.

You are responsible for protecting your account login credentials. Please keep them confidential at all times.

User Rights Regarding Personal Data

Under applicable privacy regulations, you have the following rights regarding your personal data:

Right of access (to obtain a copy of your personal data)
Right to rectification (correct any inaccuracies or errors)
Right to erasure (delete your account and all related data)

Compliance with Applicable Privacy Regulations

We comply with applicable privacy regulations, including the EU General Data Protection Regulation (GDPR) in respect of users based in Europe.

You can find more information on our commitment to these principles below.